Internal communication focuses on the company’s own employees as its core target group. It does far more than simply pass on information. It provides guidance, offers reassurance in day-to-day working life and makes decisions transparent – particularly when there is a lot going on at once. Internal communication connects people with their company, fosters a sense of identity and, at its best, turns employees into ambassadors.
Because communication never stands alone, we always consider the interplay between formal structures, culture and leadership. Internal communication can only be effective when these aspects are taken into account. We draw on insights from change communication and organisational development where they meaningfully support communication – particularly during periods when guidance is needed.
Our work combines strategic clarity with technical precision. We develop content, formats and spaces for dialogue that truly reach people – in a way that is understandable, relevant and focused on what matters in everyday life.
We start from where the organisation currently stands. We analyse needs and identify levers that make a real difference. From this, we develop concrete, realistic steps – whether comprehensive and strategic or as targeted interventions in existing internal communication or leadership processes.
- Strategy
Strategy
We develop strategic frameworks that make internal communication clear, reliable and effective. This includes clear objectives, consistent messaging, roles and processes that provide guidance and facilitate collaboration. Our strategic work creates structure in an environment that is often complex – and enables communication that delivers results.
- Contents & Formats
Contents & Formats
We create content and formats that make complex topics clear and accessible – ensuring they are understandable, relevant and closely aligned with the organisation’s needs. Whether it’s text, video, intranet or interactive formats, we combine meticulous craftsmanship with a keen sense of tone, timing and target audiences. The result is communication that provides clarity and facilitates collaboration.
- Executive communication
Executive communication
Managers play a key role in shaping internal communication. We support them in providing clarity, facilitating dialogue and conveying even challenging messages effectively. Through practical tools, guidelines and discussions designed to strengthen their communication skills, we help them feel more confident in their role – thereby fostering greater clarity and trust within teams.
- Change communication
Change communication
During periods of change, communication requires particular care. We develop narratives, processes and formats that make developments clear and provide guidance. Our focus is on reducing uncertainty and fostering engagement – so that change does not remain abstract, but becomes understandable, tangible and accessible.
- Organisational development
Organisational development
Together with OE experts, we support cultural and structural development processes. We make changes visible, establish clear connections and foster dialogue within teams and among leaders. This gives rise to processes that provide direction, strengthen collaboration and guide an organisation step by step in its ongoing development.
