360 degree communication in the Smart Home area

Information and enthusiasm about the Smart Heating System Wiser from Eberle.

B2C Productcommunication


As a heating specialist with over 80 years of tradition and expertise, the Nuremberg-based Eberle company has long relied exclusively on B2B communication. When the Schneider Electric brand launched the Wiser intelligent heating system on the German market in 2018, B2C communication also became a decisive success factor. After all, Wiser can be installed and commissioned by the user in just a few simple steps. Eberle commissioned Kaltwasser Kommunikation with the strategic planning and implementation of a cross-media B2C communication campaign.



The aims:

  • make the company Eberle and the product Wiser known
  • support the distribution of Wiser


Strong media placements, high media response

Wiser appeals to a broad target group: specific smart home titles, classic IT media, lifestyle media as well as publications related to house construction or advice magazines. In the first few months, publications at focus.de, bild.de and connect.de, for example, already achieved print runs of over one million and more than 42.7 million page impressions, respectively. While sweepstakes primarily increase Wiser's profile, extensive product tests offer readers authentic testimonials, step-by-step instructions, and a sound basis for purchasing decisions.




Pictures Eberle Wiser: @lunamea, @neffi



Agency services: creation and implementation of the campaign, continuous consulting, texts, media relations, blogger relations, trade fair support, selection of influencers and WoM platform



93% of brands you love testers recommend Wiser to others

30 testers from the Burda community brands you love were able to test how smart Wiser can be controlled and how easy it is to install as part of a word-of-mouth campaign. The response was high: the testers reported in the content hub of brands you love as well as on their own social media channels, blogs and rating platforms. The campaign achieved a total reach of 1.4 million.

Technology and me?


Macro influencer Pipapueppo keeps her community informed about her family life on social media. In December 2018, she presents Wiser on her Youtube channel and shows what advantages the heating thermostat, which can be operated with a smartphone, has, especially for families and the younger target group. The video achieved over 26,000 views.


Your contact person

Andreas Schauerte
+49 911 530 63-117

The campaign combines

Print and online, classic media and social networks. In this way, a broad target group is effectively addressed."